Privacy Policy

Last updated: July 27, 2026

Neuraweb ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Information you provide directly: when you fill out our contact form, we collect your name, email address, WhatsApp number (if provided), the service you're interested in, your estimated budget, and the message you send us.

Information collected automatically: when you visit our website, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, pages visited, and time spent on the site, through tools such as Google Analytics.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide quotes and proposals for our services, improve our website and services, understand how visitors use our website, and communicate with you about your project or our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website and analyze how it's used. For full details on the cookies we use and how to manage your preferences, please see our Cookie Policy.

Third-Party Services

We use Google Analytics to understand how visitors interact with our website. Some pages on our website embed third-party content, such as YouTube, Aparat, or Spotify players, which may set their own cookies and collect data according to their own privacy policies.

We also provide a link to chat with us on WhatsApp; any conversation you have with us there is subject to WhatsApp's own privacy policy.

Data Retention

We retain the personal information you submit through our contact form for as long as necessary to respond to your inquiry, provide our services, and comply with our legal obligations.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to object to or restrict certain kinds of processing. To exercise any of these rights, please contact us using the details below.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be processed and stored on servers located outside of your country of residence. By using our website, you consent to the transfer of your information to countries that may have different data protection laws than your own.

Children's Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected] or through our contact page.